My basket


No products in the basket.
Continue shopping

Privacy policy

1 - Ownership and editorial responsibility

This Privacy Policy governs the collection and processing of Customer data by AECOTEX GROUP, a company incorporated under Andorran law with capital of 3,000.00 euros, registered in the Andorran Trade and Companies Register under number 17,434.00, whose registered office is at Residencial Sol-Esqui, Edifici A, 3R PIS, 5A Porta - Canillo (Andorra) (hereinafter "AECOTEX GROUP").

AECOTEX GROUP may collect Personal Data in connection with the provision of the Site and the processing of Orders.

The confidentiality of Personal Data is of paramount importance to AECOTEX GROUP, which has implemented strict rules and procedures to protect them. The Customer must carefully read this Privacy Policy relating to the use of Personal Data.

The Customer is fully aware that the Personal Data submitted and collected will be processed automatically.

2 - Definitions

For the purposes of this Privacy Policy, the following definitions shall apply to all capitalized terms, whether singular or plural:
"Customer": the customer of AECOTEX GROUP on the Site.
"Order", "Ordering" or "Ordering": process of ordering one or more Products by the Customer from AECOTEX GROUP on the Site.
"Account": the Customer's account, enabling them to Order on the Site, accessible by their login and password, and containing their personal information and history.
"General Conditions" or "GCS": the general conditions of AECOTEX GROUP, accessible on the Site.
"Personal Data": personal data collected and processed by AECOTEX GROUP.
"Party": AECOTEX GROUP and/or the Customer, taken individually and/or collectively.
"Privacy Policy": this document.
"Product": the product or products marketed by AECOTEX GROUP on the Site.
"Site": the www.sublisport.fr site, its components and any other support for the site, such as a mobile application.

3 - Scope and Modification of the Confidentiality Policy

This Privacy Policy governs the collection, processing and disclosure of Personal Data by AECOTEX GROUP in connection with the use of the Site by Customers and the processing of their Orders.
It also details the procedures for exercising their rights by all persons concerned by Personal Data.

The Customer must read the entire Privacy Policy and accept it unreservedly.

This acceptance will be expressed by ticking the box corresponding to the sentence accepting the Confidentiality Policy when registering on the Site, for example "I acknowledge that I have read and accept the Site's Confidentiality Policy".

Ticking this box will be deemed to have the same value as a handwritten signature.

AECOTEX GROUP reserves the right to modify the Privacy Policy at any time by publishing a new version on its Site.

The applicable Confidentiality Policy is the last one accepted by the Customer.

The AECOTEX GROUP site may contain links to third party sites. The latter may have a different privacy policy and AECOTEX GROUP shall not be held liable for them.

4 - How is data collected?

For the purposes of this Privacy Policy, the following definitions shall apply to all capitalized terms, whether singular or plural:
"Customer": the customer of AECOTEX GROUP on the Site.
"Order", "Ordering" or "Ordering": process of ordering one or more Products by the Customer from AECOTEX GROUP on the Site.
"Account": the Customer's account, enabling them to Order on the Site, accessible by their login and password, and containing their personal information and history.
"General Conditions" or "GCS": the general conditions of AECOTEX GROUP, accessible on the Site.
"Personal Data": personal data collected and processed by AECOTEX GROUP.
"Party": AECOTEX GROUP and/or the Customer, taken individually and/or collectively.
"Privacy Policy": this document.
"Product": the product or products marketed by AECOTEX GROUP on the Site.
"Site": the www.sublisport.fr site, its components and any other support for the site, such as a mobile application.

5 - What personal data is collected and for what purpose?

AECOTEX GROUP collects and processes Personal Data in order to fulfil its contractual obligations towards the Customer.

However, Customers have the option of refusing to provide some of this Personal Data on their Account, on the understanding that this may have an impact on the proper operation of the Site.

AECOTEX GROUP may collect and process the following Personal Data, if provided:

Customer details and information (first and last name, e-mail address, telephone number, address);

This Personal Data is used to manage Orders.

Site connection information (IP address, browser type, operating system, place and time of connection, terminal identifier);

This Personal Data is used to compile Site traffic statistics.

Customer bank and payment details (last 4 digits of bank card) ;

This Personal Data is used to manage Orders. Details of the use of the Site, in particular by means of cookies (quantity of data received, pages viewed, actions carried out);

This Personal Data is used to compile Site traffic statistics.

6 - Payment information

All transactions are carried out by a payment service provider that complies with the obligations applicable to this activity.

AECOTEX GROUP shall not have access to payment information insofar as such information only passes through AECOTEX GROUP's payment service provider.

AECOTEX GROUP's payment service provider is: [Stripe].

The payment service provider's general terms and conditions are available at the following address: [https://stripe.com/fr/privacy]

7 - Cookies

AECOTEX GROUP may use the following cookies on the Site: Internal cookies which have the following functions: To establish traffic statistics (number of visits, pages viewed, abandonment in the order process) in order to monitor and improve the quality of the Site and its services. It is possible to exclude their installation, as they are not obligatory for the proper functioning of the Site. To adapt the presentation of the Site to the display preferences of the Customer's terminal. It is possible to exclude their installation, as they are not obligatory for the proper functioning of the Site. To store information entered in forms, to manage and secure access to reserved and personal areas such as the Account, to manage the Order basket Third-party cookies have the following functions: Google Analytics (https://marketingplatform.google.com/about/), The purpose of these cookies is to enable AECOTEX GROUP to collect visitor statistics. It is possible to exclude their installation, as they are not obligatory for the proper functioning of the Site.

The cookies are as follows:

Company Cookie name Cookie type

You can prevent the installation of cookies in the following ways: By refusing them on the relevant banner. By deleting them using the appropriate browser option. Google Chrome: Tools menu / Settings / Show advanced settings / Content settings / Authorise storage of local data. Internet Explorer: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies Mozilla Firefox: https://support.mozilla.org/fr/kb/activer-desactiver-cookies-preferences Safari: https://support.apple.com/fr-fr/guide/safari/sfri11471/mac

Only technical cookies cannot be refused, as they are necessary for the Site to function properly.

The Customer has the option of accepting certain cookies and rejecting others, accepting them all or rejecting them all, on the understanding that this may disrupt the operation of the Site in the case of functional cookies.

These cookies are installed for a maximum period of thirteen (13) months.

8 - Data storage location

The Personal Data collected is stored within the European Union, by a service provider that applies industry standards in terms of IT security.

No data will be transferred outside the European Union.

9 - Disclosure of personal data

Personal Data will never be disclosed or transferred to a third party without the Customer's prior consent.

AECOTEX GROUP may transfer Personal Data under the following conditions:

  • If AECOTEX GROUP is acquired by a third party, in which case the Personal Data will be transferred to the purchaser, who will be substituted for AECOTEX GROUP in the application of this Privacy Policy.
  • If AECOTEX GROUP is required to transmit Personal Data in response to a legal obligation.
AECOTEX GROUP may use the services of the following service providers, who may have access to Personal Data, which the Customer accepts:
  • Payment service provider: [Stripe].
    AECOTEX GROUP will transmit the Customer's payment information to AECOTEX GROUP in order to process the payments.
  • Site hosting: [Nestify]
    All Personal Data may be stored on the host's servers.

Carrier (information provided in the Order): the Customer's contact details will be sent to the carrier to ensure delivery.

These service providers have undertaken to AECOTEX GROUP to comply with their legal and regulatory obligations with regard to personal data.

Personal Data may also be transmitted to any administrative authority upon request, or in application of the law or a court order.

10 - Security of personal data

AECOTEX GROUP ensures that Personal Data is stored in conditions that comply with industry standards.

AECOTEX GROUP undertakes in particular to comply with the regulations applicable to the security of Personal Data and cannot exclude its liability in this respect.

The Site is secured by an SSL certificate.

Site communications are encrypted.

AECOTEX GROUP ensures that its employees and service providers responsible for processing Personal Data are subject to an appropriate obligation of confidentiality.

In the event of a breach of Personal Data, AECOTEX GROUP shall inform the Customer as soon as possible.

AECOTEX GROUP shall store Personal Data for the duration of the validity of the Account.

If the Account has not been active for one (1) year (date of last login), or if the Customer deletes the Account, the Personal Data will be deleted automatically, with the exception of that which is strictly necessary to maintain its commercial accounts and to comply with its legal obligations.

11 - Rights of data subjects

In accordance with the French Data Protection Act (Loi Informatique et Libertés) and the RGPD, any person concerned has the following rights with regard to any Personal Data transmitted to AECOTEX GROUP:

  • Right of access,
  • Right of rectification and modification,
  • Right to restrict processing,
  • Right to object,
  • Right to portability.

You may exercise these rights by contacting AECOTEX GROUP at the following address:
[contact@sublisport.fr].

In accordance with its legal obligations, AECOTEX GROUP will comply within a maximum period of one (1) month from receipt of the request.

12 - Applicable law and disputes

The law applicable to this agreement is French law.

The Privacy Policy is written in French, and the French version will prevail even if it is translated into another language.

The Customer may submit to the CNIL any dispute relating to the implementation or interpretation of the Privacy Policy that has not been resolved amicably between the Parties.

It may also be submitted to the competent court of AECOTEX GROUP's registered office, including in the event of summary proceedings, a warranty claim or multiple defendants, and regardless of the Customer's country of origin.